Please allow 24 to 48 hours for a response. We respond to all questions. If you have not received a response, your email or server is blocking our email. We are not ignoring you. We are just as frustrated when we repeatedly respond and it doesn't make it to you... We need your FULL NAME - we cannot look your order up by order number or first name only.
PLEASE USE THIS FORM AND DO NOT REPLY DIRECTLY TO ORDER EMAILS. Those are automatically sent and the server identifies them as such, often blocking responses.